Effective May 1, 2014, online/catalog retail customers in the continental U.S. will receive free shipping on orders of $100 or more. Customers who order less than $100 will be charged a flat shipping fee of $8.50. A new pricing structure has been developed for online/catalog retail customers that includes a weight-based freight markup built into the price. Because shipping costs in Canada, Hawaii and Alaska are unpredictable and much higher than those in the continental U.S., AMSOIL is unable to offer free shipping to online/catalog retail customers in those areas at this time. Canadian, Hawaiian and Alaskan online/catalog retail customers will continue paying suggested retail prices. Wholesale and suggested retail prices are not affected by the weight-based freight markup.